Questions, Comments or Consults
We’d love to hear from you, but please bear in mind, that we get 10-50 emails per day requesting free advice. Rod is the only one answering emails and he simply can’t respond to all of you. In order to streamline this we require subject line information as seen below.
There are five ways to get in touch with us, all via email. To send us an email you ‘ll need to put the words; INTERNATIONAL SHIPPING, PRODUCT QUESTION, PAID CONSULT, EDITS NEEDED or TESTIMONIAL into the subject line.
INTERNATIONAL SHIPPING – We can ship some products internationally but not all products, due to licensing agreements. International shipping is billed at our actual cost, we do not mark it up, and it can not be processed through the web store. We will need to calculate shipping and then send you an itemized invoice for any international purchases.
PAID CONSULT – No matter how simple the question, we can no longer afford to answer any direct one-on-one questions for free. A consult that takes less than 10 minutes is billed at $20.00. A consult more than 10 minutes, but less than 30 minutes, is billed at $45.00. A consult longer than 30 minutes is billed at $75.00, then billed in 15 minute increments once beyond the first hour. The hourly consult rate is $75.00. Minimum charge for electrical drawings/schematics, up to two hours, is $200.00. Starting at hour two custom drawings are then billed at $75.00 an hour.
PRODUCT QUESTION – Product questions are for pre-sale or after-sale support for products sold by MarineHowTo.com. Please don’t pick our brains then purchase elsewhere, this is just low-form. We already provide more free info than any marine repair site you’ll find. This site, and all the free content, is essentially being supported by less than 3% of the readers. Obviously we’d love to see more folks supporting MHT.com.
EDITS NEEDED – If you see a misspelling, grammatical error or other errors on MarineHowTo.com please let us know. We don’t have an editor and Rod writes everything on MHT himself. He freely admits he’s not a good copy editor. Rod wears many hats so mistakes can and do happen.
TESTIMONIAL – Have you had good service, learned something new or were able to complete a project & save money after reading MarineHowTo.com, buying from us or consulting with us? We’d love to hear about it!